Applied
Service Management
Automotive Management Courses Built for the Real World
You want to run your own shop?
You can be the best tech in the world, but if you don’t know how to operate and manage a shop, you’re leaving opportunity on the table. That’s where WyoTech’s Applied Service Management program comes in.
Whether your goal is to own a business, manage a crew, or take the lead at a dealership or fleet operation, this 12-week program is built to give you the tools to get there. You’ll learn the business side of the automotive world—from auto repair shop management training to customer relations, accounting, and marketing.
Pair it with one of WyoTech’s core technical programs, and you’ll walk out with an Occupational Associate’s Degree in Specialized Technology—and the skillset to lead.
Because this isn’t a theory class. It’s not whiteboards and business jargon. It’s built by people who’ve worked in and run real shops—and it’s designed for students who want to do the same.
From day one, you’ll dive into the daily challenges and decisions of managing a real automotive, diesel, or collision/refinishing business.
At WyoTech, automotive management is hands-on. You won’t just read about scheduling or budgeting—you’ll do it. You’ll build customer service systems, practice HR strategies, forecast shop finances, create a business plan, and walk through real-world problems that shop owners face every day.
Why Learn Automotive Management at WyoTech?
Program Overview: What You’ll Learn
In just 12 weeks, WyoTech’s Applied Service Management program teaches you how to run the show, on the floor, and behind the scenes.
Phase I: The Foundations of Shop Management (Weeks 1–6)
You’ll start by learning how a shop operates—from the front counter to the back bays. Expect to cover everything it takes to keep the shop running, including:
- Physical Resources: How to identify and lay out the physical facilities necessary for an automotive-based repair business, as well as the tools and equipment necessary for the successful operation of the facility.
- Shop operations and workflow: How to manage people, schedules, resources, and inventory.
- HR and personnel management: Learn what it takes to hire, compensate, motivate, discipline, and lead a solid team.
- Communication and leadership: Resolve customer disputes, set expectations, and lead by example.
- Process and documentation: Set up systems that make your shop run smoother and more efficiently.
It’s a full-picture look at the human side of the automotive business—people, processes, and problems, all under one roof.
Phase II: Business Strategy & Financials (Weeks 7–12)
Next, we’ll dig into the business numbers and leadership strategy. This is where the money side of auto repair shop management training comes into play.
You’ll learn:
- Accounting and business finance: Track income, control expenses, and make your shop profitable.
- Marketing and branding: Build a plan to reach the right customers and keep them coming back.
- Mission, vision, and values: Define what your shop stands for and how to grow it long term.
- Planning and Goal Setting: Learn how to use your mission, vision, and values to develop strategic goals and operational and tactical plans to support those goals.
This phase ties it all together—how to make smart decisions, manage risk, and build a business that lasts.
What Makes Our Automotive Management Course Different?
You’re not looking for a business degree in a suit and tie. You’re looking for automotive management courses built around the real, gritty, day-to-day world of running a shop. That’s what WyoTech delivers.
- Focused on the automotive, collision/refinishing, and diesel industries: Every topic, lesson, and assignment is built for the shop, not a generic classroom.
- Taught by pros: Learn from instructors who’ve managed shops and been in your boots.
- Short, sharp, and career-ready: In just 12 weeks, you’ll be ready to lead a team, take on more responsibility, or start something of your own.
- Degree-backed: Pair ASM with your core program and graduate with an Occupational Associate’s Degree in Specialized Technology.
Who Should Take This Program?
The Applied Service Management program is made for students who want more than a technician role.
It’s for anyone who wants to:
- Run their own automotive, diesel, or collision shop
- Manage a service department or fleet operation
- Step into a service writer or team lead role
- Take control of their career path and income potential
If you’re serious about building a future in the industry, not just working in it, this program sets you up to do it.
How This Program Sets You Apart
Shops across the country are looking for techs who can lead; Employees who understand not just the mechanical work, but also the business that supports it. That’s rare. And that’s where WyoTech grads have the edge.
After completing WyoTech’s Applied Service Management training, you’ll bring more than just mechanical skills to the table. You’ll bring:
- A strong foundation in shop leadership
- Experience managing personnel and workflow
- Confidence with accounting and budgeting tools
- A head for problem-solving and conflict resolution
- The mindset to think like an owner
That’s what makes a difference in the shop, and that’s what employers notice.
Program Pairing Options
To enroll in Applied Service Management, you must also be enrolled in a WyoTech core program.
These include:
Together, these programs give you the full package: hard skills under the hood and business skills in the office. It’s the fastest path to becoming the kind of professional shops can’t do without.
Ready to Lead in the Automotive Industry?
If you’ve got the drive to run a shop, WyoTech’s Applied Service Management program is your next move. In just three months, you’ll gain real, applicable experience in every part of shop operations, management, and strategy.
This is where mechanics become managers and business owners.
Apply now and take the next step toward running the show.
Frequently Asked Questions About the Applied Service Management Program
Is this program only for automotive students?
No. This specialty program is designed for students in automotive, diesel, or collision/ refinishing tracks. The business skills you learn apply across all three areas of the industry.
Do I need prior business experience to take this program?
Not at all. We’ll walk you through the basics of business management from the ground up. You’ll learn how to think like a leader, even if you’ve never managed people or handled finances before.
Is the Applied Service Management program more classroom-based or hands-on?
While the ASM program is focused on business training, it’s still rooted in WyoTech’s hands-on philosophy. While most of your time is spent in the classroom, you won’t just sit through lectures. You’ll walk through real-world shop scenarios, role-play customer interactions, build mock budgets, and use tools and software that mirror what you’ll see in the field.
What kind of jobs can I get after completing the ASM program?
After completing the ASM program alongside your core training, you’ll be qualified for roles such as:
- Shop Manager
- Service Writer
- Assistant Manager or Team Lead
- Fleet Maintenance Supervisor
- Small Business Owner
You’ll also be better positioned for promotions and leadership roles as you build your career in the industry.
Will this help if I want to work in a dealership?
Yes. Dealership service departments often look for team leads and service advisors who can manage volume, understand process flow, and handle high customer expectations. The management training you get here applies just as much in a dealership as it does in an independent shop.